{"id":900,"date":"2025-12-09T08:48:13","date_gmt":"2025-12-09T08:48:13","guid":{"rendered":"https:\/\/aviation-connectors.com\/?page_id=900"},"modified":"2025-12-19T08:52:34","modified_gmt":"2025-12-19T08:52:34","slug":"knowledge-base","status":"publish","type":"page","link":"https:\/\/aviation-connectors.com\/bn\/knowledge-base\/","title":{"rendered":"Knowledge Base"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"900\" class=\"elementor elementor-900\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8016016 e-flex e-con-boxed e-con e-parent\" data-id=\"8016016\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2932f21 elementor-widget elementor-widget-shortcode\" data-id=\"2932f21\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t\t<!-- Flexy Breadcrumb -->\r\n\t\t\t<div class=\"fbc fbc-page\">\r\n\r\n\t\t\t\t<!-- Breadcrumb wrapper -->\r\n\t\t\t\t<div class=\"fbc-wrap\">\r\n\r\n\t\t\t\t\t<!-- Ordered list-->\r\n\t\t\t\t\t<ol class=\"fbc-items\" itemscope itemtype=\"https:\/\/schema.org\/BreadcrumbList\">\r\n\t\t\t\t\t\t            <li itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\">\r\n                <span itemprop=\"name\">\r\n                    <!-- Home Link -->\r\n                    <a itemprop=\"item\" href=\"https:\/\/aviation-connectors.com\/bn\/\">\r\n                    \r\n                                                    <i class=\"fa .\" aria-hidden=\"true\"><\/i>Home                    <\/a>\r\n                <\/span>\r\n                <meta itemprop=\"position\" content=\"1\" \/><!-- Meta Position-->\r\n             <\/li><li><span class=\"fbc-separator\">\/<\/span><\/li><li class=\"active\" itemprop=\"itemListElement\" itemscope itemtype=\"https:\/\/schema.org\/ListItem\"><span itemprop=\"name\" title=\"Knowledge Base\">Knowledge Base<\/span><meta itemprop=\"position\" content=\"2\" \/><\/li>\t\t\t\t\t<\/ol>\r\n\t\t\t\t\t<div class=\"clearfix\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-592da27 e-flex e-con-boxed e-con e-parent\" data-id=\"592da27\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fbc451 elementor-widget elementor-widget-heading\" data-id=\"6fbc451\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Need help with your device?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4f23cb elementor-widget elementor-widget-text-editor\" data-id=\"b4f23cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your device does not function as expected, our global support experts are ready to assist you.<\/p><p>You can also review our <a href=\"\/bn\/after-sales-policy\/\"><span style=\"text-decoration: underline;\">after-sales policy<\/span><\/a> for detailed information about the entire process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cbe434c e-con-full e-flex e-con e-child\" data-id=\"cbe434c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49337b5 elementor-widget elementor-widget-button\" data-id=\"49337b5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-right\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get technical support<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a299046 e-flex e-con-boxed e-con e-parent\" data-id=\"a299046\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-92168bd e-con-full e-flex e-con e-child\" data-id=\"92168bd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-289b977 elementor-widget elementor-widget-template\" data-id=\"289b977\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"container\" data-elementor-id=\"850\" class=\"elementor elementor-850\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4e8645 e-con-full e-flex e-con e-parent\" data-id=\"d4e8645\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46a30e5 Product_LeftMenu Product_CeMenu elementor-nav-menu__text-align-aside elementor-widget elementor-widget-nav-menu\" data-id=\"46a30e5\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;dropdown&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-46a30e5\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-3298\"><a href=\"https:\/\/aviation-connectors.com\/bn\/after-sales\/\" class=\"elementor-item\" tabindex=\"-1\">After-sales<\/a>\n<ul class=\"sub-menu elementor-nav-menu--dropdown\">\n\t<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-3299\"><a href=\"https:\/\/aviation-connectors.com\/bn\/after-sales\/after-sales-policy\/\" class=\"elementor-sub-item\" tabindex=\"-1\">After-sales policy<\/a><\/li>\n<\/ul>\n<\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-5080\"><a href=\"\/bn\/knowledge-base\/\" class=\"elementor-item\" tabindex=\"-1\">Knowledge Base<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b6b870 e-con-full e-flex e-con e-child\" data-id=\"3b6b870\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-516dfe3 elementor-widget elementor-widget-text-editor\" data-id=\"516dfe3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If a product malfunctions within the five-year warranty period, to shorten your repair process, please follow these steps for sending it for repair:<\/p><p>First, contact your local after-sales support personnel to obtain an RMA code. Support personnel will assist you with preliminary diagnostics and tests over the phone to help you check and troubleshoot the problem. If remote troubleshooting is not possible, or if you simply wish to return the product for a refund, your local customer service team will assist you in completing a return form and generating a return label. The product must be returned to the company along with this form. Ship the product back to Microcyber China.<\/p><p>Microcyber will cover the cost of shipping the faulty product directly to China.<\/p><p>If the faulty product does not include an RMA code and repair slip with the package, it will not be accepted. Products within the warranty period will be repaired and returned free of charge by PR electronics.<\/p><p>If the product is functional but you still wish to exchange it, the following conditions must be met:<\/p><p>The warranty mark used to ensure the module has not been removed from the packaging must be intact.<\/p><p>Equipment must be returned in its original and undamaged packaging. Products with a marked end-of-production delivery date are not eligible for return; these products will be considered non-cancellable and non-refundable.<\/p><p><strong>Standard Products (Non-Intrinsically Safe 1.S. Products):<\/strong><\/p><ul><li>Products returned within 30 days of shipment will receive 100% of the contract price as exchange value.<\/li><li>Products returned between one and six months of shipment will receive 75% of the contract price as exchange value.<\/li><li>Products returned more than six months after shipment will not be replaced.<\/li><\/ul><p>\u00a0<\/p><p><strong>Intrinsically Safe (1.S.) Products:<\/strong><\/p><ul><li>Intrinsically safe (1.S.) products returned within 30 days of shipment will receive 75% of the contract price as exchange value.<\/li><li>Special Note: Intrinsically safe products returned more than 30 days after delivery will not be refunded.<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p>All other 7501 items not listed are treated as special products.<\/p><p>\u00a0<\/p><p>Special products cannot be exchanged.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b588a15 e-flex e-con-boxed e-con e-parent\" data-id=\"b588a15\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Need help with your device? If your device does not function as expected, our global support experts are ready to assist you. You can also review our after-sales policy for detailed information about the entire process. Get technical support If a product malfunctions within the five-year warranty period, to shorten your repair process, please follow [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-900","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Knowledge Base - Nanjing Hangjian Electronic Technology Co,Ltd<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Knowledge Base - Nanjing Hangjian Electronic Technology Co,Ltd\" \/>\n<meta property=\"og:description\" content=\"Need help with your device? 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